Ordering Info

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Payment Options

PURCHASE ORDERS & COMMERCIAL ACCOUNTS - 

Don't want to pay by credit card?  Your can now submit your purchase order by checking out online and selecting payment method "PURCHASE ORDER" or Email or Fax your Purchase Order to Sales@CosmolineDirect.com or Fax: (866) 607-5965.  If you don't already have an account with Cosmoline Direct, LLC or are unsure if you do, just send us your PO or email Sales@CosmolineDirect.com or Contact Us and a Representative will follow up with you promptly if needed.  If you'd like to apply for an account, simply fax or email us your trade references and your first PO and we can usually get you set up and ship out your order the same day.  

Cosmoline Direct accepts the following methods of payment:        

• Credit Card - Visa, MasterCard, Discover and American Express.
• PayPal
• Purchase Order
  
  CREDIT APPLICATION - NET 30 TERMS:  If you would like to request a NET 30 terms account, please Contact Us or DOWNLOAD OUR CREDIT APPLICATION.  Fax Completed Credit Application along with Trade References to FAX: (866) 607-5965 or email application to: Sales@CosmolineDirect.com
  
  

Shipping/Delivery Options         

Due to the hazardous classification codes and cost considerations, most orders are shipped via UPS Ground, unless other accommodations have been requested and granted. We now also offer EXPRSS DELIVERY via FedEx (AIR) - Next-Day, 2-Day, etc.  For more information about our EXPRESS Delivery service options, please visit Our Express Delivery Request Page and complete the form.  For bulk orders, Cosmoline Direct will secure freight accommodations from a list of preferred vendors or customers can make their own pick-up arrangements.  All Canadian orders will ship via UPS Standard.

Stocking Locations & Distribution Hubs

Cosmoline Direct, LLC stocks product in the following states: California, Utah, Texas, Pennsylvania, Louisiana and Michigan. Orders are fulfilled from the nearest stocking location, reducing shipping cost and time for you, our valued customer. Cosmoline Direct, LLC does not offer will-call service at this time.

Orders to Canada & Mexico  

Cosmoline Direct, LLC has extended its Distribution footprint to our Neighbors of the North and South.  Customers in Canada and Mexico can now purchase our products online through the normal secure Checkout process offered on this website (www.CosmolineDirect.com).  All orders to Canada & Mexico will ship via UPS Standard.  Most orders ship within 1 business day, unless otherwise noted.  

Customers can also send us a Purchase Order via Fax (866) 607-5965 or Email: Sales@CosmolineDirect.com.  Payment must be made via credit card unless a termed account has been established with Cosmoline Direct.  Customers in Canada and Mexico are responsible for paying all duties and taxes and are required to acknowledge this at checkout or on the POs they send.  Cosmoline Direct can also use a customer's verified UPS account if supplied (along with corresponding billing postal code) and charge the shipping and associated costs to that account.

For any questions regarding our distribution service to Canada, please CONTACT US.

Return Policy

Cosmoline Direct accepts returned merchandise if container/product is unopened and in “factory new” condition. Returns are accepted only within 30 days of purchase. Returned items are subject to a 35% restocking fee. If you have any return policy related questions or requests, please don’t hesitate to Contact Us. Shipping charges are non-refundable.

Online Shopping Security    

Shopping online at CosmolineDirect.com is absolutely secure -- you never have to worry about credit-card safety when you are shopping on our website. We use the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. All transactions are processed using a technology called Secure Sockets Layer (SSL). SSL technology is the industry standard method for protecting web communications. The SSL security protocol provides data encryption, server authentication, message integrity, and optional client authentication for a TCP/IP connection. All information transmitted to CosmolineDirect.com is encrypted and sent using this technology.

Our Commitment to Your Privacy

Your privacy is a top priority at Cosmoline Direct, and we are committed to providing you with a secure and safe environment in which to shop and browse. It is very important to us that the confidence and security you have always had in Cosmoline Direct extends to every aspect of our operation, including your privacy and safety when using our website. Cosmoline Direct will not sell any element of your personal information to any third parties. If you would like additional information about our privacy policy, please Contact Us.